{"id":90480,"date":"2024-06-25T09:41:40","date_gmt":"2024-06-25T07:41:40","guid":{"rendered":"https:\/\/www.coppernic.fr\/?page_id=90480"},"modified":"2025-01-23T10:31:25","modified_gmt":"2025-01-23T09:31:25","slug":"coppernic-support","status":"publish","type":"page","link":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/","title":{"rendered":"Coppernic Support"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

TECHNICAL SUPPORT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Have you encountered a technical problem?\n
Do you have a Premium maintenance contract?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Click below to access our support portal:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tSupport center<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

To access the platform, you must either create an Atlassian account<\/a>, or log in with your current account<\/a>, which will allow you to take full advantage of all these features.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Don’t hesitate to contact us<\/a> if you have any questions or need help accessing the new platform on Atlassian Jira<\/a>.<\/p>\n

Our team will be happy to support you through this transition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Would you like to contact our support team?
\nsupport@coppernic.com<\/a> | +33 (0)4.26.78.44.69<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThis dedicated environment lets you:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t\t\ttrack the progress of your requests in real time\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tcommunicate more easily with our teams. \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\n\t\t\t\t\t\t
\n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
\n\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tfind answers to your questions in our FAQ section. \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

TECHNICAL SUPPORT Have you encountered a technical problem? Do you have a Premium maintenance contract? Click below to access our […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-90480","page","type-page","status-publish","hentry"],"yoast_head":"\nCoppernic Support - Coppernic<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coppernic.fr\/en\/coppernic-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Coppernic Support - Coppernic\" \/>\n<meta property=\"og:description\" content=\"TECHNICAL SUPPORT Have you encountered a technical problem? Do you have a Premium maintenance contract? Click below to access our […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.coppernic.fr\/en\/coppernic-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Coppernic\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-23T09:31:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-header-ressources-2.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"651\" \/>\n\t<meta property=\"og:image:height\" content=\"108\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@copp_official\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/\",\"url\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/\",\"name\":\"Coppernic Support - Coppernic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.coppernic.fr\\\/wp-content\\\/uploads\\\/logo-header-ressources-2.webp\",\"datePublished\":\"2024-06-25T07:41:40+00:00\",\"dateModified\":\"2025-01-23T09:31:25+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.coppernic.fr\\\/wp-content\\\/uploads\\\/logo-header-ressources-2.webp\",\"contentUrl\":\"https:\\\/\\\/www.coppernic.fr\\\/wp-content\\\/uploads\\\/logo-header-ressources-2.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/coppernic-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/home-coppernic\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Coppernic Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/\",\"name\":\"Coppernic\",\"description\":\"Sp\u00e9cialiste Mobilit\u00e9 & Data (RFID, PDA, Biom\u00e9trie, Terminaux mobiles)\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#organization\",\"name\":\"Coppernic\",\"url\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.coppernic.fr\\\/wp-content\\\/uploads\\\/logo-coppernic.png\",\"contentUrl\":\"https:\\\/\\\/www.coppernic.fr\\\/wp-content\\\/uploads\\\/logo-coppernic.png\",\"width\":376,\"height\":70,\"caption\":\"Coppernic\"},\"image\":{\"@id\":\"https:\\\/\\\/www.coppernic.fr\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/copp_official\",\"https:\\\/\\\/www.instagram.com\\\/coppernic\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/coppernic\\\/?originalSubdomain=fr\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCx0Zv93T0HSocw9gELDvjKw\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Coppernic Support - Coppernic","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/","og_locale":"en_US","og_type":"article","og_title":"Coppernic Support - Coppernic","og_description":"TECHNICAL SUPPORT Have you encountered a technical problem? Do you have a Premium maintenance contract? Click below to access our […]","og_url":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/","og_site_name":"Coppernic","article_modified_time":"2025-01-23T09:31:25+00:00","og_image":[{"width":651,"height":108,"url":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-header-ressources-2.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_site":"@copp_official","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/","url":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/","name":"Coppernic Support - Coppernic","isPartOf":{"@id":"https:\/\/www.coppernic.fr\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/#primaryimage"},"image":{"@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-header-ressources-2.webp","datePublished":"2024-06-25T07:41:40+00:00","dateModified":"2025-01-23T09:31:25+00:00","breadcrumb":{"@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.coppernic.fr\/en\/coppernic-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/#primaryimage","url":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-header-ressources-2.webp","contentUrl":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-header-ressources-2.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/www.coppernic.fr\/en\/coppernic-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.coppernic.fr\/en\/home-coppernic\/"},{"@type":"ListItem","position":2,"name":"Coppernic Support"}]},{"@type":"WebSite","@id":"https:\/\/www.coppernic.fr\/en\/#website","url":"https:\/\/www.coppernic.fr\/en\/","name":"Coppernic","description":"Sp\u00e9cialiste Mobilit\u00e9 & Data (RFID, PDA, Biom\u00e9trie, Terminaux mobiles)","publisher":{"@id":"https:\/\/www.coppernic.fr\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.coppernic.fr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.coppernic.fr\/en\/#organization","name":"Coppernic","url":"https:\/\/www.coppernic.fr\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.coppernic.fr\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-coppernic.png","contentUrl":"https:\/\/www.coppernic.fr\/wp-content\/uploads\/logo-coppernic.png","width":376,"height":70,"caption":"Coppernic"},"image":{"@id":"https:\/\/www.coppernic.fr\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/copp_official","https:\/\/www.instagram.com\/coppernic\/","https:\/\/www.linkedin.com\/company\/coppernic\/?originalSubdomain=fr","https:\/\/www.youtube.com\/channel\/UCx0Zv93T0HSocw9gELDvjKw"]}]}},"_links":{"self":[{"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/pages\/90480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/comments?post=90480"}],"version-history":[{"count":0,"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/pages\/90480\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.coppernic.fr\/en\/wp-json\/wp\/v2\/media?parent=90480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}