Thanks to many years of experience in professional mobile computing industry, the Sales and Technical teams of Coppernic will help their customers, partners and prospects to define the solutions that perfectly fit the requirements of their application.
Coppernic will then translate the operational needs of its customers into detailed technical specifications of the products and technologies that are needed to achieve the expected solution. These specifications will then be easy to integrate into the tender of their project.
The Coppernic team combines the flexibility, reactivity and creativity of a small entity and the professionalism required to carry out complex and durable projects.
Coppernic’s internal processes are ISO9001 like in order to guarantee the best possible quality.
The design of our solutions goes through the following steps:
Then, our project leaders will follow the production and deployment phases and we systematically propose our added value services for integration, masterisation, ….
Coppernic is very supportive of its customers during integration phases. Design engineers are available to make sure the integration is as smooth and successful as possible.
We also educate the technical staff of the customer that will have to work with the solution on a daily basis. We deliver some well documented procedures and provide a direct support (phone, email, on-site support).
This integration support significantly shortens integration phase and makes deployment phase faster and more secure.
Coppernic proposes a case-by-case support for project deployments with some value added services such as masterisation of the terminals and a flexible logistics process that manages the perfect delivery and traceability of the turnkey solutions we assemble.
Masterisation of the terminals guarantees the delivery of fully tested and fully configured devices that will be ready to go when the customer will open the box.
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